![]() Here are some of the activities involved in each step of the event lifecycle: The lifecycle can span two to three months and includes setup, promotion, reminders, inspiration, thanking, and post-event engagement. When you host in-person or online events, success depends on engaging your audience throughout the event lifecycle. The documentation content is being updated to note whether it applies to real-time journeys or outbound marketing. ![]() Many documentation pages currently refer to outbound features that may not be available or may work differently in real-time journeys. For more information, see Default real-time journeys installation. Starting on September 1, 2023, new Customer Insights - Journeys customers receive real-time journeys features only. For more information, see Dynamics 365 Customer Insights FAQs The individual applications have been renamed Dynamics 365 Customer Insights - Journeys and Dynamics 365 Customer Insights - Data, respectively. On September 1, 2023, Dynamics 365 Marketing and Dynamics 365 Customer Insights began to be sold together under a single product SKU called Dynamics 365 Customer Insights.
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